Privacy noticeUse rulePrivate by default

Privacy is part of the architecture

Privacy Policy / Use Rule v0.4

Golden Bridge is designed to preserve accountable work without turning private customer material into public content. Records, receipts, Golden Queries, Golden Answers, uploaded files, and support references are private by default; only deliberately redacted, public-safe anchors belong on the public ledger.

Core privacy boundary

Do not place secrets into an ordinary query or support message.

Do not submit passwords, API keys, private keys, payment secrets, confidential business documents, personal health information, legal secrets, or other highly sensitive material unless Golden Bridge has explicitly arranged a suitable intake path with you.

Golden privacy map

How information moves through Golden Bridge

The governing rule is simple: collect only what the service needs, keep customer work private, and publish only redacted references.

Private by default

Golden Queries, Golden Answers, customer records, receipts, uploaded files, wallet details, support material, and preserved packets remain private unless a separate public-safe record is intentionally approved.

Redacted before publication

Public ledger cards are reference anchors. They may confirm that work happened and preserve safe metadata without exposing private prompts, private answers, payment details, files, or infrastructure secrets.

Routed only when needed

Selected query content may be sent to an activated AI provider only when that route is used. Parked routes remain unavailable, and provider credentials are never public.

Reviewable by the customer

Eligible records may be reviewed for access, correction, export, restriction, or deletion through a written customer request, subject to operational, accounting, security, and legal retention needs.

Ledger boundary

Public proof does not require public exposure.

What a public-safe card may show

A timestamp, public-safe status, custody reference, route or provider label where appropriate, file count or type, and a safe credit receipt summary.

What remains private by default

Raw prompts, private answers, uploaded files, wallet identifiers, payment details, admin notes, support details, and private infrastructure information.

A public ledger card proves custody, order, preservation, and scoped status. It does not automatically prove that every claim inside a Golden Answer is factually true.

Information categories

What Golden Bridge may process

These categories support authentication, governed AI work, payment accounting, preservation, customer access, and system reliability.

Account and access

Sign-in email address, authentication state, account references, access records, and security-related events.

Golden Query work

Questions, prompts, selected privacy level, selected route, answers, summaries, record metadata, and preservation references.

Credits and receipts

Wallet balance, held and settled credits, order references, receipt records, transaction records, and support references.

Technical operations

Timestamps, route status, error messages, rate limits, checkout status, provider labels, and troubleshooting references.

Files and media

Uploaded material stays customer material.

Uploaded files are treated as private by default. When a public-safe reference is appropriate, it should expose only limited information such as file count, general file type, or processing status.

Audio and video should also remain private by default. Future handling should favour controlled access, redaction, and transcript-first processing where appropriate.

Provider routing

Activated routes process only the work sent through them.

When a customer chooses an activated AI route, selected query content may be sent to the approved provider required to complete that work under the active Golden Bridge privacy and provider rules.

Parked or unactivated routes remain gated. Provider keys, backend secrets, raw payment credentials, and private infrastructure details are never public.

Customer control

Access, correction, export, restriction, and deletion review

Customers may contact Golden Bridge in writing to request review of eligible private records. Some information may need to be retained for receipts, payment history, credit accounting, security, support, legal compliance, dispute handling, or public-ledger custody.

Support safety ruleInclude the relevant Order ID, Run ID, or Reference tag when asking for help. Do not send passwords, card numbers, private keys, medical details, legal secrets, or highly sensitive information through normal support messages.
This privacy notice is an operating notice, not final legal advice. Golden Bridge may update it as privacy review, retention rules, export/deletion handling, provider routing, and customer support processes mature.
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